Public Sector Software Serco

Serco work in a range of industries improving efficiency and maintaining facilities for it’s customers. It operates public and private transport and traffic control, aviation, military weapons, detention centres, call centres, prisons and schools. By utilising PSSLive to Inspect, Manage and Maintain the Assets they are responsible for, Serco are able to track the condition of their Sites from the very beginning of their contract. Using PSSLive, Serco can log any issues they have, assign Tasks to Contractors and track budget costs using both the Mobile Application and the Desktop Software.

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Testimonials

The PSSLive system is the perfect tool for Inspecting and reporting on the Parks, Playgrounds and open spaces throughout the City & County of Swansea area.

John Hopkins - City and County of Swansea
PSS worked alongside Worcester Council to meet their request for specific Findings and Tasks to be associated with Trees.

Public Sector Software on working with Worcester
"PSS has been one of the highlights of doing this job and I have enjoyed and looked forward to our meetings."

John Knowlson - Bristol City Council
"On the iPad it's the best piece of software I've ever used.”

John Millard
"The system provides a paperless record of all inspections carried out. It is a great asset management tool that assists with the production of planned maintenance schedules and much more. There is a good audit trail which is required should a claim for injury arise”

Rushden Town Council
“We managed our Play Site Inspections and Maintenance, using PlaySafe, successfully for three years before migrating to PSSLive and have found it to be a much improved management tool. PSSLive is an excellent tool with a wide range of functions that enable us to record inspections and maintenance and to monitor budgets."

Peter Jones, Reigate and Banstead Borough Council
"You had the insight to listen to people from the doing end, I like to drive software rather than it drive me, this has made PSS a very practical and easy-to-use product if you choose to use it."

Andy Ford - Rushmoor Borough Council
“At Lewes District Council, we have recently started using PSSLive for logging all of our tree stock. Our inspectors using the mobiles carry out inspections of the trees to ensure that they are healthy and safe. Any arboriculture work required on the tree will be 'tasked' at the same time. We have found the software to be very user friendly; and it's always good to know that there is a fast response from PSSLive if we need a helping hand!”

Andy Frost, Lewes District Council
“This has really helped in managing beach car parks, local halls, recreation facilities and land. I use only a small fraction of the features available but for an officer whose needs are to handle variety, rather than quantity of the same thing, it simplifies so much.”

David Menday - St David's City Council
"PSSLive are single-handedly changing the face of quality monitoring in the grounds maintenance sector. The increased use of information technology at home has impacted on our work in a positive way improving our productivity and our customer relationships through innovation. G. S will continue to seek innovative partners to drive forward the performance of our industry and offer customers an affordable usable technological solution.”

Adrian Wickham - Glendale Services
“It is very easy to find time to complain, pick holes and tell someone you are not happy with their services, but we never make the same allowances to say thank you or to say we appreciate what has been done. Your system is not one of the best, it is the best and a joy to use.”

Jennie Judd - Newport County Borough Council
“Enables a concise record of inspection / maintenance to be kept, which is an invaluable asset when dealing with liability claims.”

John Edmondson
“With so many play areas and records that have to be kept for over 20 years, PSSLive has saved paper, storage and time required to search for records. Not only that, it has made staff accountable and the play areas safer and a more attractive place to be. A versatile tool that can be used by all personnel at a level they are comfortable with which produces vital information for the operation of our 500 play sites, an important part of our landscape accountability."

Milton Keynes City Council
"The fact that the data is always up to date for all users when they access the software eliminates any confusion."

Peter Jones, Reigate and Banstead Borough Council
"The reporting element is invaluable for planning improvements to or replacement of equipment. PSSLive has also eliminated the need to keep paper records as the web-enabled software holds the records so that they are immediately available when required, particularly at times when supporting data is required for a claim when there has been an accident.”

Peter Jones, Reigate and Banstead Borough Council
“However it was also very rewarding to be involved with a company who were actively developing a responsive and effective system. I am pleased to say that responsiveness is still a key quality with PSS Live with a willingness to proactively deal with issues and development needs. Long may that continue.”

Rob Thurston - Weston-Super-Mare Town Council

Related case studies

John Laing plc is a specialist provider of facilities through public private partnerships with a long-term perspective and approach. The company manages and delivers 73 projects from planning and funding through to design, construction and operation.
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Basingstoke and Deane Borough Council has deployed PSSLive for their Parks and Playgrounds.
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The City and County of Swansea is using PSSLive to Inspect over 260 Parks and Open Spaces, from Playgrounds to Outdoor Gyms. They also use the Audit Trail capabilities of PSSLive to defend against insurance claims.
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Worcester City Council is using PSSLive’s holistic solution for more than just recording Inspections - the system is conducting the entire Asset Management process from Installation to recording Budgets to Removal. PSSLive’s ability to manage any kind of Asset allows Worcester to maintain Parks, Trees and Health and Safety.
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York City Council is utilising PSSLive’s complete asset management system to facilitate the inspecting of their Parks and Playgrounds.
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Tewkesbury Borough Council has a distinctive and varied landscape. Much of the area is rural and includes hills, escarpments, woodlands and floodplains. It contains a wide range of settlement patterns, different types of farmland and historic landscape features.
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View all case studies

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SERCO GROUP PLC

Awards:

President’s (10 consecutive Golds) Award in the Royal Society for the Prevention of Accidents (RoSPA) Occupational Health and Safety Awards 2015.

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SERCO GROUP PLC

Awards:

President’s (10 consecutive Golds) Award in the Royal Society for the Prevention of Accidents (RoSPA) Occupational Health and Safety Awards 2015.

Testimonials

Products

PSS LIVE

Training courses

Get in touch

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