Public Sector Software Miracle Design and Play

“Photos, assets, findings and tasks are all documented and easily updated on routine inspections. PSSLive also includes the full BS EN 1176 Standards broken down into a series of finding checks, giving complete peace of mind to both the inspector and customer that reports are accurate. ” Daniel Buckley, Miracle Design and Play

“The staff at PSS, are always on hand to offer support as and when it is needed. Any issues we may be facing are resolved quickly and efficiently and are always dealt with in a positive and friendly manner, nothing is too much trouble. The service they provide has always been first class.” Wayne Hock, Miracle Design and Play

Testimonials

"You had the insight to listen to people from the doing end, I like to drive software rather than it drive me, this has made PSS a very practical and easy-to-use product if you choose to use it."

Andy Ford - Rushmoor Borough Council
“At Lewes District Council, we have recently started using PSSLive for logging all of our tree stock. Our inspectors using the mobiles carry out inspections of the trees to ensure that they are healthy and safe. Any arboriculture work required on the tree will be 'tasked' at the same time. We have found the software to be very user friendly; and it's always good to know that there is a fast response from PSSLive if we need a helping hand!”

Andy Frost, Lewes District Council
Following the transfer from paper to electronic inspections for play equipment, we have seen a reduction in the labour time taken regarding the preparation of paper documents and the final preparation of documents that are used by our partners. Several days work has been reduced to an average of two hours with PSSLive. Inspectors time is saved in not visiting the depot to collect paper information as this is now available on the mobile app. Back office time is saved. Actual inspector time is saved and vehicle running costs are saved - all making for a first class professional system.

Barrie Alderson - Durham County Council (2019)
PSSLive has made for a significant reduction in the amount of time it takes to complete an inspection. One inspector said that times had been almost halved as a result of the trial. This means that every individual inspection is around 10 to 15 minutes shorter than previously. This equates to around 215 hours a year (nearly an hour saved each working day).

Ian Brailsford, Derbyshire Dales District Council
“It is very easy to find time to complain, pick holes and tell someone you are not happy with their services, but we never make the same allowances to say thank you or to say we appreciate what has been done. Your system is not one of the best, it is the best and a joy to use.”

Jennie Judd - Newport County Borough Council
“With so many play areas and records that have to be kept for over 20 years, PSSLive has saved paper, storage and time required to search for records. Not only that, it has made staff accountable and the play areas safer and a more attractive place to be. A versatile tool that can be used by all personnel at a level they are comfortable with which produces vital information for the operation of our 500 play sites, an important part of our landscape accountability."

Milton Keynes City Council
The product itself has helped us immensely in reducing paperwork. It has increased the ability of the maintenance team to inspect and record everything they do and thus prove and track their own effectiveness.

Before PSSLive, often work would get done, but the repairs were not recorded. The ability to track the maintenance teams process is a huge asset to both management and the team themselves.

Kevin Shackell - Manchester City Council Neigbourhood Team

Related case studies

Islington Borough Council are currently using PSSUltimate to manage their Grounds Maintenance Teams, Works Programs and Equipment.
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The PSSLive software is currently used by Flintshire to inspect the County’s Playgrounds.
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Ansa's extended use of PSSLive and training is reviewed.
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Nottingham City Council have been using PSSLive for playground inspections since 2011
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The City and County of Swansea is using PSSLive to Inspect over 260 Parks and Open Spaces, from Playgrounds to Outdoor Gyms. They also use the Audit Trail capabilities of PSSLive to defend against insurance claims.
Read more >
Tewkesbury Borough Council has a distinctive and varied landscape. Much of the area is rural and includes hills, escarpments, woodlands and floodplains. It contains a wide range of settlement patterns, different types of farmland and historic landscape features.
Read more >

View all case studies

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